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Field report 03 · Consumer growth · Embed

First growth hire. A connected kitchen from zero to 50K+ users.

Uzair joined Innit as its first growth hire, reporting to the VP of Product and working daily with the CEO, CFO, COO and CMO. He took the app to 50K+ users, then into groceries after Innit acquired Shopwell.

A one-page PDF of this field report.

The Innit app home screen with a recommended recipe and the week’s meal plan
Company
Innit, Redwood City
Role
Product Manager, Growth
Worked with
VP of Product, CMO, Chef Tyler Florence
Teams
Hardware, software and data engineers
Partners
Electrolux, BSH, Whirlpool, SKS, Tetra Pak, PepsiCo

S1The situation

Appliance partners on board. Consumers not yet.

Innit was building a smart-kitchen platform with global appliance and food brands, and a founding team that included Chef Tyler Florence. It needed an app people would set up and come back to.

S2The one outcome

Launch, and turn downloads into a weekly habit.

Registration, onboarding and the first meal plan had to work across kitchens, connected ovens and regional diets.

S3What we built

The whole first-run journey, plus voice.

  • Registration, onboarding, meal planning and voice
  • Groceries and meal kits, after Innit acquired Shopwell
  • Bosch and Gaggenau oven integrations through BSH Home Connect
  • QA across 45+ builds with hardware, software and data teams

On the show floor

At KBIS 2018, Innit was part of BSH's Home Connect network.

Uzair represented Innit at the Kitchen & Bath Industry Show in Orlando, showing connected ovens from Bosch and Gaggenau alongside BSH Home Appliances and Signature Kitchen Suite, and worked closely with BSH's head of connected kitchen ecosystems.

Uzair, in an Innit hoodie, with the BSH Home Appliances team at KBIS 2018
KBIS 2018, Orlando · with the BSH Home Appliances team
BSH Home Connect partner wall listing Innit beside Amazon Alexa, IFTTT and Works with Nest
BSH's Home Connect partner wall: Innit beside Amazon Alexa, IFTTT and Works with Nest

In the kitchen lab

Recipes built with a chef, in a connected kitchen lab.

Innit's guided recipes were filmed with Chef Tyler Florence, part of the founding team, and developed in Innit's Connected Kitchen Lab alongside the hardware, software and data teams.

Chef Tyler Florence filming a guided recipe in the Innit studio
Filming guided recipes with Chef Tyler Florence
Uzair with Chef Tyler Florence on set
On set with Tyler Florence
Uzair with the Innit team
With the Innit team
The Innit Connected Kitchen Lab sign on the lab glass
The Connected Kitchen Lab

The debrief

What the launch reached.

A year of building with hardware, software and data teams, and the home cooks who trusted us with their kitchens.

  1. 50K+Users on iOS and Android
  2. 47%App-acquisition conversion
  3. 3.6Average weekly sessions per user
  4. 50K+Home cooks on the email list
  5. 45+Builds tested before release
  6. 6Global brand partners

In their words

“He cares so deeply about everyone involved and gives everyone room to be themselves. At the same time he understands the dynamics of a business and how to make products useful and profitable.”
Yasi Chehroudi
Group Product Manager, Teachable

Laps · how it got here

  1. 2017

    Joined

    First growth hire, reporting to the VP of Product.

  2. Launch

    50K+ users

    47% app-acquisition conversion and 3.6 weekly sessions.

  3. Jan 2018

    KBIS, Orlando

    Connected ovens with BSH Home Connect and Signature Kitchen Suite.

  4. 2018

    Into groceries

    Shopwell joins Innit, adding groceries and meal kits.

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Thank you to the Innit team, Chef Tyler Florence, and our partners at BSH and beyond for a year of building in the kitchen together.